Terms & Policies

 

RESERVATION POLICIES:

Golden Spruce Retreat offers you a choice at the time of registration for the retreat:  of full payment for the retreat or half of the total due amount as Deposit for your reservation due at the time of registration for retreat.

CANCELLATION POLICY:

Please note that because Golden Spruce retreats are limited to a small number of attendees, to allow for a more personable, intimate experience, our cancellation policy is in place to help guests and us alike work together sharing expenses that may arise from unexpected cancellations.

  • HOLD DEPOSITS ARE NON-REFUNDABLE.

  • Hold Deposits of half of the amount are due at registration.

  • Hold deposits (minus $100 USD re-listing fee) are transferable to another attendee found and assigned by original attendee.

  • Full balance due one month before the start date of retreat.

  • If cancellation requests are submitted within 30 days of retreat date then 50% of the total amount (less deposit) will be refunded.

  • If cancellation is made within 14 days of your retreat then no refunds will be given, no exceptions.

It is your responsibility to read and understand our cancellation policies. Exceptions cannot be made for any reason, including weather, injury/illness, or personal emergencies. No refunds or credits for failure to attend or failure to complete the retreat, or for arriving late or leaving early. No one books a retreat with the intention of cancelling it, but unexpected events do occur, so please consider purchasing travel insurance in order that your trip fees will be covered should you or your family have a medical problem prior to your trip or while on the trip. Trip insurance should also be purchased to cover medical expenses in the event you have an accident while on the retreat. Most travel insurance must be purchased within 14 days of making your reservation.

We reserve the right to cancel retreats with inadequate participant interest, in which case all money paid to Golden Spruce Retreats will be refunded. Notification of cancellation will occur at least 1 month prior to retreat start date. Golden Spruce Retreats cannot be held responsible for any personal expenses, such as airline tickets due to changes in itineraries or retreat cancellations.

CHECK-IN:

Each retreat will offer a unique check-in time that is stated on your registration form.  We ask all participants to arrive within 15 minutes of check-in, as this is the time we offer to get you all situated in your accommodations and give the grand tour of the property. If you have chosen the BYOT Bring Your Own Tent option we ask you to arrive 45 minutes before the retreat begins to set up your tent and set up your Queendom.

MEDICAL CONCERNS:

Golden Spruce Retreat offer different itineraries but they all contain walks on uneven natural pathways. These walks require a good level of balance and can demand assistance, like traversing a rocks, logs, narrow path, or twigs and branches.  Thus, please bring hiking poles if you need support, good shoes, and let your facilitator know of any health or medical conditions that may affect your participation or safety in the group. Each participant must sign a liability form before being able to attend the retreat as Golden Spruce Retreat is not responsible for any injury incurred on the property or while on the retreat.